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Apple Macbook Issue - Certain Keys Not Working
During walk-up visit to MB340 tech office, Student reported an issue where certain keys on her Macbo
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Saving MS Word files on Macbook - MS Office 365 (Ticket #INC-8337)
Per Sister Dolan, she just received refreshed Macbook laptop. After using laptop for a few days, sh
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Slow Macbook - Troubleshooting
This is the guide for troubleshooting a slow Mac computer
Initial troubleshooting:
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20000117185
Updating DTEN Wifi drivers - Issue: DTEN Unable to connect to SHS wifi connection (Added on 6.18.25)
This article is for a DTEN issue where the DTEN is having trouble with connecting to any SHS wi-fi c
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Locked Macbook - Local User Account
End user is unable to log in on Macbook. Computer is saying that "Account is Locked" on username/pa
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ERB Testing - ERB App issues
This article is to provide solutions for ERB testing via Chromebooks. Encountered the following iss