Updating DTEN Wifi drivers - Issue: DTEN Unable to connect to SHS wifi connection (Added on 6.18.25)

This article is for a DTEN issue where the DTEN is having trouble with connecting to any SHS wi-fi connection and/or wi-fi connection is not working at all.

Here is the documentation from DTEN support on installing an updated DTEN wifi driver

https://docs.google.com/document/d/1XROL5WZc6pqBbRKncyLDsd5dCLOCSsRMEejctY7LUTU/edit?tab=t.0

1. Log into the ZoomAdmin Account

• Connect a USB keyboard to the blue USB port (top left) on the D7.

• Press Ctrl + Alt + Delete and select Sign Out.

• On the Windows lock screen, choose the ZoomAdmin account.

• Enter the password: Zoom1234.

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2. Download the Driver (This step must be done in a different device with internet access)

• Open a web browser and go to the following link:

https://download.lenovo.com/pccbbs/mobiles/r0piw13w.exe

• If prompted, allow the download to complete.

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3. Install the Driver

• Transfer the file to your DTEN device using a USB drive

• Double-click the downloaded file to start the installation.

• Follow the on-screen prompts to complete the process.

• Wait for the installation to finish.

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4. Restart the Device