Unable to Connect to Airplay If screen mirroring or streaming isn't working on your AirPlay-compatible device Learn what to do if you can't stream content with AirPlay, mirror the screen on your iOS device or Mac to your Apple TV or smart TV, or have another issue using AirPlay. Try these steps first After each step, see if you still need help. Make sure that your AirPlay-compatible devices are turned on and near each other. Check that the devices are updated to the latest software and are on the same Wi-Fi network. Restart the devices that you want to use with AirPlay or screen mirroring.