Chromebook Not Powering On / Turning On
If you are having problems with powering on / turning on your Chromebook device. please complete the following steps:
Hard reset your Chromebook
For most Chromebooks, follow the steps below:
- Turn off your Chromebook.
- Press and hold Refresh + tap Power .
- When your Chromebook starts up, release Refresh .
On tablets: Press the Volume Up and Power buttons for at least 10 seconds, then release them.
If this hard reset does not work, please submit a ticket to support@shschools.org or via this self-service portal page so that the technology team can check on this issue in person.